Terms of Service

Effective: April 17, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the services, products, and content provided by Upfront Marital Technologies Inc. ("Upfront," "we," "us," or "our"). By accessing or using our website, applications, or services (collectively, the "Platform"), you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use the Platform.

2. Description of Services

Upfront Marital Technologies Inc. offers a culturally grounded relationship platform focused on intentional dating, emotional readiness, AI-powered mentorship, and milestone-based matchmaking. Services include:

  • Personalized onboarding and relationship profiling
  • AI companion features (Langston and Zora)
  • Emotional readiness journey tracking
  • Secure messaging and community interaction
  • Integrated voice note and reflection tools
  • Curated relationship resources
  • Optional event participation and newsletters

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Platform. By accessing or using Upfront's services, you affirm that you meet these eligibility requirements.

4. Account Registration & Security

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to:

  • Provide accurate and complete information
  • Not share your password or allow others to use your account
  • Notify us immediately of any unauthorized use

5. User Responsibilities

Users agree to:

  • Use the Platform lawfully and respectfully
  • Not post abusive, threatening, or harassing content
  • Not solicit, spam, or manipulate matches
  • Respect the emotional boundaries and privacy of others

Violations may result in suspension or permanent termination of your account.

6. Content Ownership & Licensing

  • You retain ownership of content you submit (e.g., bios, journal entries, photos). By posting, you grant Upfront a non-exclusive, royalty-free license to use, reproduce, and display content within the Platform to deliver services.
  • All platform features, branding, assessments, and AI-generated content are the intellectual property of Upfront Marital Technologies Inc. and protected by applicable IP laws.

7. Payments and Subscriptions

Some features may require a subscription or one-time payment. All transactions are handled securely via Stripe. You:

  • Acknowledge payment is initiated by you (user-initiated form)
  • Are responsible for any recurring billing or cancellations
  • Must provide accurate billing information

No refunds will be issued for partial months or unused access.

8. Privacy and Data Use

Our Privacy Policy governs how your data is collected and used. It includes categories such as:

  • Onboarding information
  • AI-generated metadata
  • Payment identifiers
  • Interaction summaries

Your continued use of the Platform confirms your consent to these practices.

9. Disclaimer of Warranties

The Platform is provided "as is." We make no guarantees regarding:

  • Match outcomes
  • Emotional or psychological improvements
  • AI accuracy
  • Uninterrupted access

Use of the Platform is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Upfront Marital Technologies Inc. shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Emotional harm or relationship outcomes
  • Data loss or unauthorized access

Liability is limited to the amount you paid (if any) for using the service.

11. Dispute Resolution and Jurisdiction

These Terms are governed by the laws of the State of Delaware. Any disputes will be resolved:

  • Through binding arbitration or
  • Small claims court in the jurisdiction of the user

Users waive class actions unless otherwise required by law.

12. Changes to Terms

We reserve the right to update these Terms at any time. Users will be notified via email or platform alert. Continued use after changes constitutes acceptance of the new Terms.

13. AI Disclaimers & Limitations

The AI companion features, including Langston and Zora, are designed for mentorship, journaling, and engagement support. They are not licensed therapists or certified mental health professionals. All interactions should be considered non-clinical, and not a substitute for psychological, psychiatric, or legal services. Users are encouraged to seek professional help where needed.

14. Subscription & Billing Protections

Subscriptions will auto-renew unless canceled by the user at least 24 hours prior to renewal. Refunds are limited and only available in compliance with our posted refund policy. Users will receive a 30-day notice of any subscription pricing changes. Cancellations must be made via account settings or written notice.

15. Third-Party Vendor Disclosure

We partner with third-party service providers to operate our platform. These include, but are not limited to:

  • Stripe: payment processing
  • Firebase: user authentication and backend infrastructure
  • Gemini: generative AI engine

These providers are bound by data processing agreements and selected for their alignment with CCPA, GDPR, and platform security practices.

16. HIPAA & Health Disclaimer

Upfront is not a covered entity under HIPAA and does not provide medical, clinical, or health services. No part of the Platform is intended to substitute for professional healthcare advice. Users should not submit or rely on Protected Health Information (PHI) within the platform.

17. Content Moderation Authority

Upfront reserves the right to moderate or remove content, messages, or user profiles that:

  • Violate our Community Guidelines or Terms
  • Contain harmful, misleading, or illegal content
  • Are flagged by users or our AI for review

Moderation actions may include warnings, feature restrictions, or account suspension/termination.

18. Arbitration and Class Action Waiver

This Agreement shall be governed by the laws of the State of Delaware. All disputes will be resolved by binding arbitration under the rules of the American Arbitration Association. Users agree to waive their right to participate in class actions or jury trials.

All arbitration will occur individually and be held in Delaware unless otherwise agreed.

19. 30-Day Notice for Material Changes

For material changes to these Terms, users will be notified at least 30 days in advance via email or in-app alerts. Continued use of the Platform after such notice will constitute acceptance of the revised Terms.

Contact

For questions or concerns, please contact: legal@upfrontmarriage.com